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Configure Channels

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PIM: Supplier Contracting

Managing Suppliers

Setup Locations

Managing Services

Configure Prices

Bulk Import Service Data

Manage Inventory

Promotion & Discount Setup

PIM: Tour & Package Design

Getting Started with Packages

Understanding Departure Types

Manage Package Pricing

Setup Package Content

Configure Package Defaulting

CRM Module

Customizing Kaptio Travel

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CONNECT: Land & Air Connectivity

Getting Started with Connectivity

PNR Import Setup & Usage

Integrating Amadeus

Hotel Connectivity Setup & Usage

DOCS Module

Getting Started: Content

Managing Content & Media

Setup Document Stages

Setup Templates

Building Custom Content Components

Bulk Import Content Data

Using the Document Starter Kit

Using the ATOL Certificate Starter Kit

Personalizing Documents

Generating Documents

Customer Access to Documents

Email Setup & Usage

Advanced Sample Email Template

This guide provides instructions on how to setup Access for Customers to view Document URLs.

Understanding External User Access

Before proceeding with the setup, you should understand what external user access means. External users are those who aren't employees or members of your organization but need access to certain documents or resources. This often includes customers, partners, or vendors. In this guide, we will focus on providing access to customers so they can view documents.

Learn About Best Practices

Before setting up external user access, familiarize yourself with the best practices of managing external user access. You can refer to the document titled External User Access Best Practices. This will help ensure security and privacy while also making the process user-friendly for your customers.

Remember, managing external user access is a critical task that has implications for security, privacy, and customer satisfaction. Always follow best practices and review access permissions regularly to ensure they remain appropriate.

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