Get Started

Tailor-Made Itineraries

Tour & Cruise Itineraries

FIT Package Itineraries

Role Guides

Kaptio Admin

Supplier Contracting

Product Design/Build

Product Content

Training Manager

Data Experts

Developers

Kaptio Platform Architecture

Architecture Overview

Development Guidelines

Functional Decomposition

Platform FAQ

New to Salesforce?

Security & Compliance

Manage your Environments

Data Import & Export

Global Platform Setup

Getting Started with Core Configuration

Manage Global Settings

Configure Channels

Managing Users, Roles & Access

Understanding Your Sample Data

PIM: Supplier Contracting

Managing Suppliers

Setup Locations

Managing Services

Configure Prices

Bulk Import Service Data

Manage Inventory

Promotion & Discount Setup

PIM: Tour & Package Design

Getting Started with Packages

Understanding Departure Types

Manage Package Pricing

Setup Package Content

Configure Package Defaulting

CRM Module

Customizing Kaptio Travel

Manage Account Record Types

Setup Trip & Itinerary Workflow

Manage Salesforce Features

CONNECT: Land & Air Connectivity

Getting Started with Connectivity

PNR Import Setup & Usage

Integrating Amadeus

Hotel Connectivity Setup & Usage

DOCS Module

Getting Started: Content

Managing Content & Media

Setup Document Stages

Setup Templates

Building Custom Content Components

Bulk Import Content Data

Using the Document Starter Kit

Using the ATOL Certificate Starter Kit

Personalizing Documents

Generating Documents

Customer Access to Documents

Email Setup & Usage

Advanced Sample Email Template

Setting up and using Passenger Name Record (PNR) import can significantly streamline your workflow, especially in relation to flight management. This guide introduces you to key aspects of PNR Import Setup and Usage:

3rd Party Flight Integration - An Overview

Before diving into the details of PNR import, you need a clear understanding of how third-party flight integration works. This overview provides a comprehensive introduction to the concept.

Preparing Your Org for 3rd Party Flight PNR Import

Before you can start importing PNRs from third-party flight providers, there are some preparations that need to be made within your organization. This article provides detailed instructions on how to prepare your org for third-party flight PNR import.

How to Import a 3rd Party Flight PNR

Once you've familiarized yourself with the concept of third-party flight integration, the next step is to learn how to import a PNR from a third-party flight provider. This guide walks you through the process in a step-by-step manner.

Preparing Your Org for Flight Placeholders in Itinerary Builder

In addition to preparing your organization for PNR import, you can also set up flight placeholders in the Itinerary Builder. This tutorial provides step-by-step instructions on how to do this.

Remember, successfully setting up and using PNR import requires you to carefully read each guide and follow the instructions closely. Please refer to these guides regularly for optimal results.